11 Jan

Manager Business Quality India - Mumbai - Johnson Private Limited

Manager Business Quality India
Johnson Private Limited
Mumbai MH
11 Jan, 2017 30+ days ago

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About the Company:
Every day, millions of people around the world enjoy the benefits of products from the Johnson & Johnson Family of Companies. Very likely, someone in your family is one of them. Your family’s health and well-being is our passion.

Johnson & Johnson, through its operating companies, is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Johnson & Johnson strives to provide scientifically sound, high quality products and services to help heal, cure disease and improve the quality of life. The organization is comprised of more than 275 operating companies in more than 60 countries employing approximately 128,700 employees. With Global sales of USD $74.3 billion in 2014, Johnson & Johnson is recognized as one of the most admired and respected companies in the world. Johnson & Johnson companies are equal opportunity employers.

In India, Johnson & Johnson operates as a single legal entity and consists of the 3 strategic business units: Consumer Products, Pharmaceuticals and Medical Devices, which are independently managed and report into their respective Global business segments.

Job Title (India Specific): Manager – Business Quality, India
Function: Quality & Compliance
Organization: Johnson & Johnson, Consumer - INDIA

Location: Mumbai

Purpose of the position: Drive & strengthen compliance of Johnson & Johnson Consumer India Local Operating Company to the applicable Quality systems and Regulatory requirements.

General Responsibilities:

  • Collaborate cross functionally to enable reliable supply of product to market that meets local regulatory and company requirements.
  • Engage with cross functional team during development/introduction of new product or trade promotions to proactively identify risks/challenges in meeting the regulatory and quality system requirements. Drive the team to identify probable solutions in order to mitigate the risks/ challenges.
  • Lead investigations, corrective and preventive actions for issues that have/would impact on products/processes or compliance to regulations or company standards.
  • Lead effective deployment of Company standards & procedures through gap assessment and implementation of action plans.
  • Collaborate with Regulatory Affairs & Legal team to identify new/revision in the regulatory requirements and its potential impact on the business. Develop mitigation plan and ensure readiness for timely compliance.
  • Lead end-to-end complaint vigilance process, periodic review of complaints with appropriate local and regional stakeholders and track actions identified to address adverse trends.
  • Lead product risk management process with appropriate stakeholders and ensure appropriate risk assessment and management for products.
  • Interact with Marketing and Sales team to review new marketing strategies like Digital, Social & E-commerce which would be the top-line growth drivers. Identify risks with these initiatives and develop mitigation plan for the gaps/risks.
  • Drive approval, qualification and monitoring of applicable suppliers/service providers and distributors.
  • Lead Audits/assessments for Local Operating Company.
  • Manage Field Actions and Escalations.
  • Conduct Mock Product Recalls to ascertain traceability of products is maintained in distribution chain as required by the local regulation and company requirements.
  • Monitor, trend and report key performance indicators on periodic basis.
  • Reporting Relationships:
  • Reports to (Role): Business Quality Lead for India business
  • Direct Reports: Assistant Manager/Executives (2 nos)

  • Qualifications
  • Technical qualification: Bachelor/Post Graduate in Science.
  • Required skills: Comprehensive knowledge of Regulatory requirements & Quality Systems, Problem solving, Decision Making, Project & Change Management, Interpersonal & communication skills.
  • Experience:
    Minimum 10 years of relevant experience in Pharmaceutical/FMCG industry is preferred.

    Primary Location
    India-Maharashtra-Greater Mumbai
    Johnson & Johnson Private Limited (8080)
    Job Function
    Quality (Generalist)

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