19 May

Regional Learning Partner Bangalore - Bangalore - American Express Global Business Travel

American Express Global Business Travel as the company that open the jobs vacancy, have some qualification and spesification especially for the Regional Learning Partner Bangalore jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of American Express Global Business Travel company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

Critical Responsibilities

  • Delivers training of vendor or internally-designed programs (e.g. New hire, ViaSinc, customer service, GDS, process, etc. content)
  • Contributes to the learning solutions design process
  • Contributes to maintenance of training content by identifying inaccurate or out of date content
  • Provides input to Learning Solutions team on effectiveness of course/curriculum designs; Works closely with the instructional design team to help build, enhance and update course content based on feedback and expertise
  • Collaborates with subject matter experts and managers.
  • Communicates effectively in one-to-many and one-to-one in both classroom and virtual or tutorial settings
  • Maintains awareness of local market priorities and potential learning needs. Communicates these needs in a timely manner to regional manager and relevant Knowledge Domain Leader(s) and Learning Solutions team
  • Leverages virtual delivery application (e.g. Adobe Connect) features such as polls, breakout rooms, whiteboards, etc. to enhance learner engagement and interactivity
  • Establish close relationships across GSD in order to keep job and industry knowledge current
  • Monitor completion, comprehension and retention of the content deployed to identify effectiveness as well as continuous improvement opportunities and lessons learned. Provide follow-up support and assessment testing, on an ongoing basis, to determine the effectiveness of the training provided
  • Takes lead with minimal supervision for assigned training initiatives relating to tools, process, skills and competencies as necessary
  • May be responsible for training and activities in specific markets / regions with minimal supervision
  • Be able to demonstrate good judgment and proactive problem solving methods and be able to constructively handle unexpected problems
  • Both the ability to meet deadlines and schedule flexibility is crucial
Finely-honed relationship-building skills are a must for building value with TCs, L&D team members, internal stakeholders and customers Strong organization and planning skills with the ability to develop plans and set priorities Experience/Background Two to four years experience in training, and course facilitation Demonstrate knowledge and understanding of training philosophy and adult educational practices. Professional certificates in Training and Development preferred Demonstrated ability to facilitate transfer of complex knowledge and skills Demonstrated experience delivering soft skills, customer service, technology skills and/or systems training Strong presentation and public speaking skills Excellent classroom management and blended learning facilitation skills Advanced level of knowledge of GSD systems, tools and processes Experience delivering virtual training using industry standard applications such as Adobe Connect, WebEx, etc Demonstrates high levels of competency and business experience in subject matter or holds previous hands on experience. GBT internal systems and tools knowledge ideal Working experience in animation and tutorial software such as Captivate or Camtasia would be an advantage Proven ability to build strong relations with leaders and business stakeholders. Effective relationship building and cross-company effectiveness Experience in working in a multi-cultural team environment The ability and desire to travel and work flexible hours to provide both training and support to global locations #LI-SJ1 Location India >Karnataka >Bangalore It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. GBT Recruitment Privacy Statement For help, please contact our support team at GBT.Talent@aexp.com .

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