19 May

Gmi Support Analyst - Pune - Fis

Gmi Support Analyst
Pune MH
19 May, 2017 30+ days ago

Fis as the company that open the jobs vacancy, have some qualification and spesification especially for the Gmi Support Analyst jobs vacancy. To find out more information and about qualification and spesification details, walkin interview schedule, the address of the company, the company contact info (email/phone number) of Fis company, please start to apply for the job vacancy with fill the jobs application with click the 'Apply This Job' button below.

7 years+ experience in application development, support experience in AS400 applications, GMI and GMI EOD batch processing

  • Good and clear understanding of AS400 operations, Job management, Job life cycle, skill to analyze job logs of active and completed jobs, understanding of various error conditions and job statuses
  • Proficient in writing SQL queries
  • Provide production support for Future & Options and OTC Clearing operations
  • Support end user’s day-to-day issues and inquiries.
  • Perform weekend support activities & should be ok to work in shift
  • Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Use and apply basic technical principles, concepts and techniques.
    • Managing increasing complexity in the current strict regulatory environment.
    • Understanding of ITIL concepts relating to Incident and Problem Management will be desirable
    • Performs 2nd level production support for application and platform incidents as needed
    • Possess excellent analytical, troubleshooting, problem solving, documentation, communication skills
    • Manages client / operational impacting incidents including business impact assessment, technical resolution, engagement, and communications
    • Drives continuous improvement of services and processes in order to increase platform stability and realize operational efficiencies
    • Builds and maintains strong relationships with AD teams and business partners to identify process improvement opportunities
    • Collaborates with AD teams and business partners to understand application functions and related downstream processing components
    • Collaborates with technology and business partners to continuously identify proactive monitoring and health check opportunities
    • Ensures monitoring alerts and systems events are assessed, prioritized, and managed
    • Participates / Contributes in post incident reviews for client impacting incidents
    • Identifies post incident review action items and process improvement opportunities
    • Ensures Business Continuity objectives are met
    • Develops and maintains process and procedure documentation (knowledge management)
    • Assures Operations Run Book and other knowledge management documents are up to date
    • Works with Change Management/ Release Managers on the evaluation of change events
    • Aligns service offerings with business strategies, goals, and objectives
    • Drives the implementation and adherence to incident, problem, and change management processes
    • Contributes to the evaluation, implementation, and ongoing maintenance of monitoring tools use

    Core Competencies
    • Possess excellent analytical, troubleshooting, problem solving, documentation, communication skills
    • Resourceful team player. Works harmoniously/professionally very well with all members and clearly enjoys the people aspect of his position
    • Can be trusted always to complete entrusted assignments in a timely fashion
    • Understands Clients and business partner needs
    • Works very hard & entrustments are regularly completed on time
    • Ensures that the finished product is of highest quality
    • Does not disappoint when deadlines are tight
    • Demonstrates ability to multi-task and juggle competing priorities
    • Willing to work whatever hours are necessary in order to get the job done
    • Always has a smile on his face & always shows a can-do attitude
    • Treats people with dignity and respect at all times
    • Complies with all company standards of performance and conduct
    • Self-starter with good interpersonal skills and a solution driven approach
    • Good communication skills for clear and effective interaction with both internal and external parties
    • Works effectively toward shared business goals within and across functional, geographical and business lines
    • Strives for best practices and high quality service
    • Identifies and analyses problems and opportunities systematically
    • Exhibits sound judgment in decision making
    • Sets priorities, provides structure and organizes work
    • Assigns and assumes clear responsibility and accountability for results
    • Delivers solutions in a timely and efficient manner
    • Fosters sensitivity to risks and puts processes and controls in place to mitigate them

    Analysis & Problem Solving
    • Identifies the key issues in situations, analyses the data, recognizes the root cause of problems and generates successful solutions.
    Career Focus
    • Having a career focus and level of ambition, which are consistent with the direction and focus of the organization and appropriate to career level within the organization. Demonstrates enthusiasm and career commitment.
    Innovation & Creativity
    • Creating new and imaginative approaches to work related issues.
    • Questions traditional approaches and demonstrates creativity in the generation of ideas and vision.
    Quality Orientation
    • Committed to delivering and achieving high quality work.
    Technical Ability
    • Possesses and maintains a high level of technical/professional knowledge and skills so as to maximize performance.

    FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS’ more than 55,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    Learn more at www.fisglobal.com

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

    • Company: Fis
    • Location: Pune MH
    • Added: 30+ days ago

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    • Location: Pune MH
    • Added: 30+ days ago